Prosodie Interactive Pharmaceutical IVR Solution is an interactive voice information portal. Our portals and IVR services have been designed to enhance the marketing of pharmaceutical products specifically for the direct to consumer Rx market.
Looking for an effective IVR solution? Prosodie Interactive offers quality IVR services that will simplify and optimize the self-service experience for your valued customers.
Prosodie Interactive boasts experience deploying IVR’s for some of the top brands in the pharmaceutical industry. Our expertise and customer driven approach permit our pharmaceutical partners to achieve success.
Whether building market awareness when launching a new prescription drug, or conducting product differentiation to stimulate a declining brand; Prosodie Interactive’s application suite provides the pharmaceutical marketer the necessary tools to increase brand awareness, penetrate the market, gather business intelligence, increase market share, and generate leads.
Prosodie Interactive provides the market with a unique and effective way to access consumer/patient product information. The pharmaceutical customer utilizes a communications channel for accessing information such as: Pharmacy & Doctor Locator which provides a cost effective channel solution to increase your physician’s patient base, and overall profitability.
Prosodie Interactive has the IVR call center solution for your Pharmaceutical company. Our IVR solution services help businesses meet and exceed their personal goals.
Features
- Pharmacy & Healthcare Physician (HCP) locator - Fair
Balance Compliance
- Voice talents for distinctly unique, recognizable voice interface
- 6 Step adverse events escalated comments management
- Adverse events & non-solicited comments reporting, alerting,
recording & transcribing
- Extensive caller behavioral data reporting over a secured Web interface (RTM)
- Centralized client information account management tool (AMT)
- Click-to-Talk customer service & sales lead generation tool
- Patient, physician alerts & notifications
- HIPAA Compliant transcriptions
- Patient Product Information (PPI) menu option
- Product Information (PI) menu option
- Extensive call detail reports
- ANI, reverse match leads capturing
- DTMF, Speech Recognition technology
- Survey data gathering applications
Benefits
- Facilitates a vendor/client product information communication channel
- Real time marketing & advertising effectiveness data provides brand intelligence, market insight and lead generation
- Transcription of unsolicited verbiage, such as side effects reports, and other critical information with instant alerting
- Increases the pharmaceutical drug manufacturer’s revenue and market share through physician channel lead forwarding
- Enables Brand Managers to manage, track performance, and effectiveness of marketing & advertising campaigns
- Provides an education, information portal to aid patients with symptoms, remedies & consultation
- Confides to FDA's approved drug post-marketing safety
surveillance program
- Complies with HIPAA; FDA: privacy laws
- Achieves product brand awareness
Pharmaceutical Interactive Voice
Response PDF
Healthcare and Insurance IVR PDF
