Prosodie Interactive provides IVR system solutions and RLT services that help companies meet objectives and improve data collection.
Prosodie Interactive utilizes a technology, Release Link Transfer (RLT)instead of the more commonly used bridging method to transfer calls from the IVR front-end to your store, Call/Contact Center live agents or other destinations. RLT treats each transferred call as a continuation of the original incoming call, or just one call. Bridging on the other hand, treats the transferred calls as a second concurrent call and continues to ‘occupy’ IVR resources.
For high-level performance IVR solution and RLT services, look no further than Prosodie Interactive.
The difference in cost to you is significant. Prosodie Interactive RLT method saves our customers on average over 40% and you sacrifice nothing when it comes to store/dealer locator features.
Features
- Call detail of IVR activity & RLT activity provided
- Custom billing & reports for each location
- State of the art IVR platform with maximum redundancy
- Dramatically reduces Telco costs of providing service
- Experienced IVR team provides the best service in the industry
- Custom IVR development to help the organization achieve their communication goals and provide better service
- Custom reporting to ensure all activity is monitored efficiently
Prosodie Interactive delivers IVR platform solution and RLT services to businesses, both large and small, to help them improve interactive communication and provide superior customer service. Our customized IVR and RLT applications are the most useful and reliable solutions available. Let Prosodie Interactive assist you in achieving your business goals and save on time and expenses, with an IVR solution you trust.
Release Link Transfer PDF
